Privacy Policy
1. Introduction
Howarig Traders Limited ("Howarig Traders," "we," "us," or "our") respects the privacy of visitors to our website and clients who engage our consultancy, software development and digital technology services (the "Services").
This Privacy Policy explains what information we collect, how we use it and your rights regarding that information.
By using our website or engaging our Services, you consent to the collection and use of information as described in this Policy.
2. Information We Collect
a) Website Visitors
Contact form submissions, including name, email address, phone number and message content;
Technical information such as IP address, browser type, device information and pages visited;
Cookies and similar tracking technologies.
b) Prospective and Existing Clients
Business and contact details (company name, registration details, contact person, email, phone);
Project requirements, technical specifications and other information you share with us to scope or deliver an engagement;
Billing and payment information, including invoices and payment confirmations.
c) Personnel of Clients or Partners
Names, roles, and contact details of individuals we interact with in the course of an engagement.
We do not actively seek to collect sensitive personal information (such as health data) and ask that clients avoid including such information in project materials unless strictly necessary for the engagement and disclosed to us in advance.
3. How We Use Your Information
We use the information we collect to:
Respond to inquiries and prepare quotes or proposals;
Deliver, manage and support consultancy and development engagements;
Process payments and maintain billing records;
Communicate with clients about ongoing or prospective projects;
Improve our website and Services; and
Comply with applicable legal, tax and regulatory obligations in Papua New Guinea.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
Payment processors and banking partners, to process payments for our Services;
Subcontractors or technical partners, where necessary to deliver a project, subject to confidentiality obligations;
Professional advisors, such as accountants or legal counsel; and
Regulators or authorities, where required by law.
5. Data Retention
We retain client and project information for as long as necessary to deliver the Services, meet contractual obligations, comply with tax and legal recordkeeping requirements and resolve any disputes.
We securely delete or anonymize information when it is no longer needed for these purposes.
6. Data Security
We take reasonable technical and organizational measures to protect information from unauthorized access, loss or misuse, including for project data and source code handled during software development engagements. No system is completely secure and we cannot guarantee absolute protection.
7. Your Rights
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of your information, subject to our legal and contractual retention obligations; and
Raise a concern about how your information is handled.
To exercise these rights, contact us at info@howarigtraders.com.pg.
8. Cookies
Our website may use cookies to improve functionality and understand how visitors use the site. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this website.
11. Contact Us
Howarig Traders Limited, PO Box 3996, Boroko, NCD, Papua New Guinea Monian Haus, Level 2, Suite 3, Nita Street, Boroko Email: info@howarigtraders.com.pg Website: www.howarigtraders.com.pg